ContactService


Click here for a complete list of operations.

OperationalStatsGetAllStatsByMessageType

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /api/contactservice.asmx HTTP/1.1
Host: losalesdemo.mc.hostedcc.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://datasquirt.com/webservices/OperationalStatsGetAllStatsByMessageType"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <ContactCredentials xmlns="http://datasquirt.com/webservices/">
      <UserID>string</UserID>
      <Password>string</Password>
    </ContactCredentials>
  </soap:Header>
  <soap:Body>
    <OperationalStatsGetAllStatsByMessageType xmlns="http://datasquirt.com/webservices/">
      <messageType>SMS or Email or Fax or Unknown or Phone or Chat or Twitter or Facebook or YouTube or LinkedIn or GenericMessageType1 or GenericMessageType2</messageType>
    </OperationalStatsGetAllStatsByMessageType>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <OperationalStatsGetAllStatsByMessageTypeResponse xmlns="http://datasquirt.com/webservices/">
      <OperationalStatsGetAllStatsByMessageTypeResult>
        <OperationalInfo>
          <TeamID>int</TeamID>
          <UserID>string</UserID>
          <Answered>int</Answered>
          <OutBound>int</OutBound>
          <Pending>int</Pending>
          <Wait>int</Wait>
          <Qa>int</Qa>
          <QaWait>int</QaWait>
          <GOS>int</GOS>
        </OperationalInfo>
        <OperationalInfo>
          <TeamID>int</TeamID>
          <UserID>string</UserID>
          <Answered>int</Answered>
          <OutBound>int</OutBound>
          <Pending>int</Pending>
          <Wait>int</Wait>
          <Qa>int</Qa>
          <QaWait>int</QaWait>
          <GOS>int</GOS>
        </OperationalInfo>
      </OperationalStatsGetAllStatsByMessageTypeResult>
    </OperationalStatsGetAllStatsByMessageTypeResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /api/contactservice.asmx HTTP/1.1
Host: losalesdemo.mc.hostedcc.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <ContactCredentials xmlns="http://datasquirt.com/webservices/">
      <UserID>string</UserID>
      <Password>string</Password>
    </ContactCredentials>
  </soap12:Header>
  <soap12:Body>
    <OperationalStatsGetAllStatsByMessageType xmlns="http://datasquirt.com/webservices/">
      <messageType>SMS or Email or Fax or Unknown or Phone or Chat or Twitter or Facebook or YouTube or LinkedIn or GenericMessageType1 or GenericMessageType2</messageType>
    </OperationalStatsGetAllStatsByMessageType>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <OperationalStatsGetAllStatsByMessageTypeResponse xmlns="http://datasquirt.com/webservices/">
      <OperationalStatsGetAllStatsByMessageTypeResult>
        <OperationalInfo>
          <TeamID>int</TeamID>
          <UserID>string</UserID>
          <Answered>int</Answered>
          <OutBound>int</OutBound>
          <Pending>int</Pending>
          <Wait>int</Wait>
          <Qa>int</Qa>
          <QaWait>int</QaWait>
          <GOS>int</GOS>
        </OperationalInfo>
        <OperationalInfo>
          <TeamID>int</TeamID>
          <UserID>string</UserID>
          <Answered>int</Answered>
          <OutBound>int</OutBound>
          <Pending>int</Pending>
          <Wait>int</Wait>
          <Qa>int</Qa>
          <QaWait>int</QaWait>
          <GOS>int</GOS>
        </OperationalInfo>
      </OperationalStatsGetAllStatsByMessageTypeResult>
    </OperationalStatsGetAllStatsByMessageTypeResponse>
  </soap12:Body>
</soap12:Envelope>